Standard Operating Procedures Manual

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Standard Operating Procedures Manual

195.00

This 60 page manual provides owners, managers and staff with the necessary guidelines pertaining to the daily operating procedures of a day spa. Having an SOP manual is a crucial requirement.

There are 10 sections which include: Introduction, General Information, Spa Operations, Customer Service, Staff Management, Financial Management, Spa menu Services & Product, Retail & Merchandising, Marketing & Promotions and Sales.

Sections of text that require amending to your specific operation are highlighted in red so that you can fully customise this word document.

Please email us if you would prefer to have this manual in 10 separate sections rather one 60 page document.

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